Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for chest, waist, and length to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
ArlenNess is committed to ethical fashion. We prioritize high-quality, durable materials and work exclusively with manufacturers who adhere to fair labor practices.
How should I care for my ArlenNess garments?
Care instructions vary by fabric. Most of our items recommend a cold machine wash and hanging to dry, but please check the specific care label inside your garment.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
When will out-of-stock items be replenished?
We frequently restock our core collection. You can sign up for 'Back in Stock' notifications on the product page to be alerted via email immediately.